Last Updated: June 2026

Thank you for visiting and shopping at creativeartware.com. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Processing Times

All orders are processed within [e.g., 2 to 4] business days.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • If we are experiencing a high volume of orders (such as during festive seasons), shipments may be delayed by a few days. Please allow additional days in transit for delivery.

  • If there is a significant delay in the shipment of your order, we will contact you immediately via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery timelines depend on your location:

DestinationEstimated Delivery TimeShipping Cost
Domestic (Within India)[e.g., 5 to 7] Business Days[e.g., Free / Calculated at Checkout]
International Shipping[e.g., 10 to 15] Business DaysCalculated at Checkout based on weight

Note on Home Decor Handling: Because items like mirrors, stone tables, metal structures, and delicate glass pieces require specialized, multi-layered secure packaging, transit times may occasionally vary slightly to ensure your items arrive safely.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will become active within 24 hours of the package being handed over to our delivery partner.

4. Customs, Duties, and Taxes (International Orders)

  • creativeartware.com is not responsible for any customs and taxes applied to your international order.

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, custom duties, etc.).

5. Damages and Incorrect Delivery Addresses

  • Incorrect Addresses: Please double-check your shipping address during checkout. We are not responsible for lost packages or delivery failures due to inaccurate or incomplete address details provided by the buyer.

  • Damages: If your home decor item arrives broken or physically damaged due to shipping transit, please preserve all packaging materials and damaged goods, and immediately refer to our Return & Refund Policy to initiate a free replacement claim within 48 hours of delivery.

6. Contact Information

If you have any questions about the shipment or delivery of your order, please contact our team:

  • Email: info@creativeartware.com

  • Mailing Address:

    House No. 07, Block C, Kohinoor Tiraha,

    Pandit Nagla, Lajpat Nagar 2,

    Moradabad, Uttar Pradesh, 244001,

    India